Phased rollout This version is currently available to SaaS customers only. It will be available to on-premises customers soon.

To dos

In BMC Helix Business Workflows, a to do is a type of task that is assigned to an end user to perform certain activities for a line of business. Based on the line of business, the task labels and categories for to dos can be assigned. 

Scenario

Ajay, a case business analyst, creates to dos and adds them to the task flow for Britney, an end user, to complete certain onboarding activities. Britney views the to dos that are assigned to her in BMC Helix Digital Workplace Advanced, works on them, and marks them as complete. 

Related topics


The following capabilities are available in BMC Helix Business Workflows to ensure effective management of to dos:

22_todosCapabilities.png

Video: Overview of To dos

Watch the following video (4:19) to learn about To dos:

Play video icon.pnghttps://youtu.be/Jppi26GZPqc


Learn more about to dos

The following table lists the topics that provide more information about different concepts that are related to dos:

Action

Reference

Learn about new task template for to dos

Learn about new task flow in a case for to dos

Learn about adding to dos to a case


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*