Release notes and notices

Consult the following table for a list of notices and information about updates to BMC Helix Business Workflows.

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Related topics

Known-and-corrected-issues

Support-information

The following updates have been added since the release of the space:

Date

Summary

Reference

December 20, 2022

Patch 7 for version 21.3 is available for SaaS subscribers.

Multiple issues corrected

September 2, 2022

Issues that were corrected in 21.3 patch 6 and issues that remain open

Updates available in 21.3 patch 6:

  • Avoid PDF generation failure by replacing invalid XML characters with empty strings.

August 1, 2022

BMC Helix Business Workflows 21.3.05 is available for on-premises customers.

May 23, 2022

BMC Helix Business Workflows 21.3.05 is available for SaaS customers.

March 23, 2022

BMC Helix Business Workflows 21.3.04 is available for SaaS and on-premises customers.

February 8, 2022

This update includes defect fixes.

January 20, 2022

BMC Helix Business Workflows is available for SaaS customers.

January 5, 2022

BMC Helix Business Workflows is available for on-premises customers.

October 4, 2021

Enhancements

  • Create and customize views for lines of business
  • Reuse use cases from content packages for your lines of business
  • Update tasks status with a single click
  • View BMC Helix Business Workflows dashboards and reports in BMC Helix Dashboards
  • View customer satisfaction metrics dashboards
  • View email details of a service request in BMC Helix Digital Workplace Advanced
  • Add a link to a service request from BMC Helix Digital Workplace Advanced to notifications
  • Manage agent availability
  • Automate task assignment for lines of business
  • Add Bcc recipients to emails sent from cases
  • Mark an email as high importance
  • Use improved notification templates
  • Add or remove recipients while using social notifications


 

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