Creating Foundation data specific to BMC Helix Business Workflows

1

Define Organization data to represent a collection of people with a common purpose specific to the business and to support requirements.

Creating-or-modifying-Organization-data

2

Define Person data to represent an employee, an agent, a customer, or a vendor.

The Person data also includes information about the person, such as their company and organization, site, contact information, roles, login information, and permissions.

Creating-or-modifying-Person-data

3

Define Location data to represent an organization's physical such as office building or warehouse, or logical location such as sales region.

Creating-or-modifying-Location-data

4

Define Categorization data to classify and organize sets of common items, such as, configuration items, support tickets, incident requests, change requests.

Creating-or-modifying-Categorization-data

5

Define Geography data to represent the physical location of your sites by identifying the country, state or province, and city.

Creating-or-modifying-Geography-data

6

Define Foundation associations to manage relationships between data in the Foundation library.

Creating-or-modifying-Foundation-data-associations