Creating appointments and reminders


HR agents and administrators can set up appointments and reminders on the calendar.

To open the calendar

From the main BMC HR Case Management window, select Actions > My Calendar.

calendar.png

The calendar shows all appointments and reminders in the left column, and shows all appointments in the calendar itself. If a user who is invited to the appointment (but not the organizer) opens the appointment, it appears in read-only mode.

Related topics

Where to find more information

To create an appointment

  1. Open the calendar.
  2. To add an appointment:
    1. Click Add Appointment.
      image2016-5-26 18:30:34.png
    2. Complete the fields in the New Appointment dialog box.
    3. Click Save & Close.
  3. To invite other users to the appointment:
    1. Click the appointment in the calendar.
      image2016-5-26 18:42:19.png
    2. In the Modify Appointment dialog box, move users from the Available people to the Invited People table.
    3. (Optional) In the Set Reminder drop-down list, select the when the invited people receives the reminder.
  4. Click Update Appointment.

To use Calendar features

The following table explains what you can do using your Calendar:

To

Perform the following

To add a reminder that is not related to an appointment

Click Add Reminder, and complete the fields in the Set Reminder Time dialog box.

To remove an appointment or reminder

Select an appointment from the Results list on the left side of the window, and click Remove.

Change the calendar view

Click the MonthWeek, or Day tab.

Similarly, you can use the Today, Previous, and Next buttons to move to different dates.

To move an appointment or reminder to another date

Drag and drop the appointment to the new date.

 

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*