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Service Management
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Live Chat
Live Chat 22.1
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Space banner This documentation supports the 22.1 and consecutive patch versions of Live Chat.To view the documentation for the previous version, select the version from the Product version menu.

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Videos

The following list displays the topics contain videos that supplement or replace the text-based documentation:

Getting started
Modifying labels and messages
Remotely access a desktop to solve issues during a chat
Viewing and generating Live Chat reports in BMC Helix Dashboards
Viewing support agents and assignments on Monitoring Dashboard

Tags: pdfs reference

Last modified by Aaditi Lakade on 2021/07/28 00:01

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Comments (0)

25.2
25.1
23.3
22.1
21.3
21.05
21.02
20.08
20.02

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