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Release notes and notices

Learn what's new or changed in Live Chat 25.4.00 and patches, including new features, urgent issues, documentation updates, and fixes or patches. 

 

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Known and corrected issues

Release notes and noticesin Smart IT.

Release notes and noticesin BMC Helix Business Workflows

 

Version

Date

Summary

Reference

25.4.01November 20, 2025

Issues that were corrected by 25.4.01 and issues that remain open

The cumulative updates from previous releases (25.3.02 and 25.4) are rolled into the 25.4.01 release for SaaS and on-premises users.

25.4 enhancements and patches
25.4.01November 14, 2025Live Chat version 25.4.01 is available for SaaS subscribers.25.4 enhancements and patches
25.4.00October 17, 2025Live Chat version 25.4.00 is available for Saas subscribers.25.4 enhancements and patches

 

 

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Live Chat 25.4