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This site will undergo a brief period of maintenance on Friday, 5 December at 12:30 AM Central/12:00 PM IST. During a 30 minute window, site availability may be intermittent.

Setting up notifications and alerts

Administrators can set up notifications and alerts for agents and users. These notifications could be about live agent requests, initiation of chat sessions, or service messages and warning for the users. The notifications and alerts can be received on mail, IM, or chats. 

The following topics are included:



 

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