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Information
This documentation supports the 25.1 version of Live Chat.To view an earlier version, select the version from the Product version menu.

Using the debug option

The debug option is set in the Virtual Agent Administration Console. When the Debug option is enabled, administrators can debug logs by enabling the browser's develop option by using the F12 key or using the Inspect mode. The Debug option helps in error tracking and issue resolution. Debug mode is necessary only when testing changes or in a test environment. 


Success

Best practice
BMC recommends disabling the debug option in the Virtual Agent Administration Console.

For more information, see Chat-server-options.


 

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Live Chat 25.1