This documentation supports the 25.1 version of Live Chat.To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what's new or changed in Live Chat 25.1.00 and patches, including new features, urgent issues, documentation updates, and fixes or patches. 

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Related topics

Support-information

Known-and-corrected-issues

Release notes and noticesin Smart IT.

Release notes and noticesin BMC Helix Business Workflows

 

Version

Date

Summary

Reference

25.1.02April 1, 2025Patch 2 for version 25.1 is available for on-premises customers.25.1 enhancements and patches
25.1.01March 11, 2025Patch 1 for version 25.1 is available for on-premises customers.25.1 enhancements and patches
25.1.01February 25, 2025Patch 1 for version 25.1 is available for SaaS subscribers.25.1 enhancements and patches

25.1.00

January 29, 2025

Enhancements available in 25.1.00:

  • Seamless file and image sharing
  • Automate ticket closure after a chat ends

Issues that were corrected by 25.100 and issues that remain open

 

 

 

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