Out-of-the-box skills in BMC Helix Digital Workplace

Refer to the following table to view out-of-the-box sample skills and their prompts in BMC Helix Digital Workplace.

With our commitment to continuous improvement, BMC might introduce new sample skills, add new sample prompts to existing skills, or update the instructions in current out-of-the-box (OOTB) sample prompts with each release. These changes aim to further enhance the quality of interactions with BMC HelixGPT. For instance, the DWP Azure GPT-4 Turbo Sample Skill and the DWP OpenAI GPT-4o Sample Skill were introduced in the BMC HelixGPT version 23.3.04. In version 25.1, additional sample prompts were added to these skills to improve the quality of responses from BMC HelixGPT and to support new generative AI capabilities.

Best practice
If you have used any sample skills or created copies of them in earlier versions of the product, we recommend replacing them with the latest versions of the sample skills after upgrading to newer product versions. This action ensures that you have the most current sample prompts available. After you update the skills, you can add prompts specific to your organization. This process is essential for ensuring optimal performance and quality in BMC HelixGPT responses.

Related topics

Creating and managing skills

Creating and managing prompts

Configuring BMC HelixGPT in the end-user console and studio pages

Skill name

Vendor

Model

Release date of the model

Prompt name

Prompt code and examples

DWP Azure GPT-4 Turbo Sample Skill





 

Azure OpenAI





 

GPT-4 Turbo





 

2024-04-09




 

DWP Router

DWP Chat Summarizer Prompt

Prompt

The DWP Router prompt text

DWP Event Summarizer

The DWP Event Summarizer prompt text

DWP Event Retriever

The DWP Event Retriever prompt text

(Version 25.1 and later)

DWP Service Health

The DWP Service Health prompt text

(Version 25.1 and later)

DWP Service Health Retriever

The DWP Service Health Retriever prompt text

(Version 25.1 and later)

DWP People Profile

The DWP People Profile prompt text

(Version 25.1 and later)

DWP People Profile Retriever

The DWP People Profile Retriever prompt text

(Version 25.1 and later)

DWP KnowledgeCitationEnterprisePrompt

The DWP KnowledgeCitationEnterprisePrompt text

(Version 25.1 and later)

DWP Image Prompt

The DWP Image prompt text

DWP OpenAI GPT-4o Sample Skill




 

OpenAI




 

GPT-4o




 

2024-08-06




 

DWP Router Prompt

The DWP Router prompt text

DWP Event Summarizer

The DWP Event Summarizer prompt text

DWP Event Retriever

The DWP Event Retriever prompt text

(Version 25.1 and later)

DWP Service Health

The DWP Service Health prompt text

(Version 25.1 and later)

DWP Service Health Retriever

The DWP Service Health Retriever prompt text

(Version 25.1 and later)

DWP People Profile

The DWP People Profile prompt text

(Version 25.1 and later)

DWP People Profile Retriever

The DWP People Profile Retriever prompt text

(Version 25.1 and later)

DWP KnowledgeCitationEnterprisePrompt

The DWP KnowledgeCitationEnterprisePrompt text

DWP Azure OpenAI GPT-4o mini Sample Skill







 

Azure OpenAI

GPT-4o mini

2024-07-18

DWP Router Prompt

The DWP Router prompt text

DWP Event Summarizer

The DWP Event Summarizer prompt text

DWP Event Retriever

The DWP Event Retriever prompt text

DWP Service Health

The DWP Service Health prompt text

DWP Service Health Retriever

The DWP Service Health Retriever prompt text

DWP People Profile

The DWP People Profile prompt text

DWP People Profile Retriever

The DWP People Profile Retriever prompt text

DWP KnowledgeCitationEnterprisePrompt

The DWP KnowledgeCitationEnterprisePrompt text

DWP Image Prompt

The DWP Image prompt text

DWP Azure OpenAI GPT-4o Sample Skill
 

Azure OpenAI

GPT-4o

2024-08-06

DWP Router Prompt

The DWP Router prompt text

DWP Event Summarizer

The DWP Event Summarizer prompt text

DWP Event Retriever

The DWP Event Retriever prompt text

DWP Service Health

The DWP Service Health prompt text

DWP Service Health Retriever

The DWP Service Health Retriever prompt text

DWP People Profile

The DWP People Profile prompt text

DWP People Profile Retriever

The DWP People Profile Retriever prompt text

DWP KnowledgeCitationEnterprisePrompt

The DWP KnowledgeCitationEnterprisePrompt text

DWP Image Prompt

The DWP Image prompt text

DWP Google Vertex Gemini 1.5 Pro Sample Skill
 

Google Vertex AI

gemini-1.5-pro-002

2024-24-09

DWP Router Prompt

The DWP Router prompt text

DWP Event Summarizer

The DWP Event Summarizer prompt text

DWP Event Retriever

The DWP Event Retriever prompt text

DWP Service Health

The DWP Service Health prompt text

DWP Service Health Retriever

The DWP Service Health Retriever prompt text

DWP People Profile

The DWP People Profile prompt text

DWP People Profile Retriever

The DWP People Profile Retriever prompt text

DWP KnowledgeCitationEnterprisePrompt

The DWP KnowledgeCitationEnterprisePrompt text

DWP Oracle Cloud Llama 3.2 Sample Skill

Oracle Cloud

llama-3.2-90b-vision-instruct

2024-25-09

DWP Router Prompt LIama3

The DWP Router Prompt LIama3 prompt text

DWP KnowledgeCitationEnterprisePrompt LIama3

The DWP KnowledgeCitationEnterprisePrompt LIama3 prompt text

DWP Service Health LIama3

The DWP Service Health LIama3 prompt text

DWP Service Health Retriever LIama3

The DWP Service Health Retriever LIama3 prompt text

DWP People Profile LIama3

The DWP People Profile LIama3 prompt text

DWP People Profile Retriever LIama3

The DWP People Profile Retriever LIama3 prompt text

DWP Event Summarizer LIama3

The DWP Event Summarizer LIama3 prompt text

DWP Event Retriever LIama3

The DWP Event Retriever LIama3 prompt text

DWP Employee Navigator Agent [beta]

Azure OpenAI

GPT-4o

2024-08-06

Not applicable

Not applicable

Catalog Service CuratorAzure OpenAIGPT-4.12025-15-04Not applicableNot applicable

Important

The DWP Employee Navigator Agent [beta] is an agentic AI capability that allows the system to perform specific tasks or processes autonomously. This capability is a beta feature in version 25.1. For more information, contact the BMC Support team.

Important

The Service Catalog Curator is an agentic AI capability that offers catalog administrators a great start in creating a catalog service. This capability is available in the BMC Helix Digital Workplace Catalog (Version 25.2.00 and later). For more information, see Leveraging Service Catalog Curator for creating services.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*