User interface overview
The HelixGPT Manager is accessible from the BMC Helix Innovation Studio application launcher. Use BMC HelixGPT for simplified, actionable insights and recommendations, quicker answers through search, intuitive virtual agents, and automated resolutions. BMC HelixGPT offers domain-specific models that train your organization's data to become an expert in your system. You can also configure the settings for the pass-through agents, AI service providers, and information sources in the HelixGPT Manager.
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Skills page
When you log in to BMC Helix Innovation Studio and launch the HelixGPT Manager from the application launcher, the Skills page is opened by default.
Use the Skills Page to register your applications and create and manage their skills and prompts. You can also manage the skills and prompts for the applications that are available out of the box.
The following image represents HelixGPT Manager Skills page.
The following table describes the fields on HelixGPT Manager Home Page.
| Field | Actions | Reference | ||
|---|---|---|---|---|---|
| 1 | Skills page | ||||
2 | Application | Select the application from the list of applications registered in HelixGPT Manager | |||
3 | Register application for HelixGPT | Register applications other than the applications available out of the box | |||
4 | Create and manage skills
|
| Create new skills for the selected application and manage them. | Creating and managing skills | |
| 5 | Model | Provider | Select the AI provider for the skill. | Models in BMC HelixGPT | |
| Model | Select the model from the AI provider | ||||
6 | Prompts | Add prompt | Create a new prompt in the skill | Creating and managing prompts | |
Link prompt | Link a prompt to the skill from another skill from any application | ||||
7 | Search settings | Define knowledge search settings for the skill | |||
| 8 | Channels | Configure communication c | Enabling Microsoft Teams as a communication channel | ||
| 9 | Configure | Update the configurations for a skill | Creating and managing skills | ||
10 | Global prompt | The prompt is available out-of-the-box. | |||
11 | Settings page | Configure the Agents and Connections. | |||
12 | Messages | View the messages |
| ||
13 | Application launcher | Launch other BMC Helix Innovation Studio applications |
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14 | Administrator profile | Manage availability, language preferences, and sign-out |
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Agents page
Use the Agents page to view, add, edit, and delete agents. You can also add tools and toolkits for the agent, which helps in AI agents perform specific tasks and access external systems for better responses.
The following image represents HelixGPT Manager Agents page.
The following table describes the fields on HelixGPT Manager Agents Page.
| Field | Action | Reference | ||
|---|---|---|---|---|
| 1 | Agents page | |||
| 2 | Add and manage agents |
| Add new agents and manage them | Managing AI agents |
| 3 | Model | Select the model for the agent | ||
| 4 | Tools | Select the appropriate tool for the agent from the available options. | ||
| 5 | Instructions | Add instructions for the agent. | ||
| 6 | Sub-agents | Specify a secondary agent from the available options. | ||
Tools page
Use the Tools page to create a custom tool from the available types and add it to the AI agent. When adding a tool or toolkit, make sure that the agent supports it.
The following image represents HelixGPT Manager Tools page.
The following table describes the fields on HelixGPT Manager Tools Page.
| Field | Action | Reference | |
|---|---|---|---|
| 1 | Tools page | ||
| 2 | Add tool/ toolkit | Add and use a tool and toolkit for the agents | Using tool and toolkit for an agent |
Settings page
On the Settings page, configure the pass-through agents and connections for the AI service providers and the information sources.
The following image represents the HelixGPT Manager Settings page.
The following table describes the fields on HelixGPT Manager Settings page.
| Fields | Action | Reference |
|---|---|---|---|
1 | Pass-through agents | Configure pass-through agents for your applications | |
2 | AI service provider | Configure AI service providers for your applications | |
3 | Information sources | Configure data sources for your applications |
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