HelixGPT Insight Finder
Available with
Product: BMC Helix Dashboards
Required licenses:
- For BMC Helix AIOps: BMC Helix AIOps and Observability service
- For BMC Helix ITSM: BMC Helix Service Management service
Deployment type: SaaS subscription
To leverage the capabilities of this agent, contact BMC Support.
HelixGPT Insight Finder is an AI-powered tool that administrators can use to create custom dashboards for the BMC Helix ITSM and BMC Helix AIOps products. Administrators specify their requirements as prompts to this tool. HelixGPT Insight Finder analyzes the prompts and responds by creating separate panels that display the requested information. Administrators can save this information as custom dashboards that consist of these panels. HelixGPT Insight Finder offers the following benefits to administrators:
- Simplifies the dashboard creation process
- Creates dashboards without the need to know SQL
- Saves time and effort to create dashboards
Scenario: Create a custom dashboard to monitor BMC Helix ITSM incidents
Jordan is a new administrator at Apex Global. He wants to quickly build a custom dashboard to visualize and analyze BMC Helix ITSM incidents. He is not well-versed with SQL. He opens HelixGPT Insight Finder and adds relevant prompts according to his requirements. For example, to visualize incidents, he adds this prompt:
Give me the count of critical incidents in the last 30 days in the form of bar charts.
HelixGPT Insight Finder creates these bar charts and displays them in a panel. Jordon can specify other requirements in a separate prompt. HelixGPT Insight Finder creates the specified visualizations in another panel. Jordon previews these panels. HelixGPT Insight Finder prompts Jordon whether he wants to save this custom dashboard that consists of these panels.
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