Getting started

BMC Helix Virtual Agent offers intelligent, omni-channel experiences that lets users find and request services through a conversational interface. 

If you are new to the BMC Helix Virtual Agent product, read and perform getting started tasks to learn how to configure a chatbot for your organization. If you are not sure where to start, read the Product Overview.

The following video (3:29) shows how you can use BMC Helix Virtual Agent to resolve your queries:


icon_play.png https://youtu.be/xhMPnhQleXg


Getting started for new users

Getting started for new administrators


 

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