Getting started
BMC Helix Virtual Agent offers intelligent, omni-channel experiences that lets users find and request services through a conversational interface.
If you are new to the BMC Helix Virtual Agent product, read and perform getting started tasks to learn how to configure a chatbot for your organization. If you are not sure where to start, read the Product-Overview.
The following video (3:29) shows how you can use BMC Helix Virtual Agent to resolve your queries:
Getting started for new users
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