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This documentation supports the 21.3 version of BMC Helix Virtual Agent, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.

Using the IBM Watson Services

If you are planning to use the Small Talk Service, then you can simply export all the related Intents and Entities for Small Talk and import them in the IBM Watson Assistant Skill instance where your Chatbot is being developed. You can then use the Watson Dialog Copy tool, documented in the next section of this guide, to copy the related Small Talk Dialog Nodes.

 

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BMC Helix Virtual Agent 21.3