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This documentation supports the 21.3 version of BMC Helix Virtual Agent, which is available only to BMC Helix customers (SaaS).To view an earlier version, select the version from the Product version menu.

Exercise 3 - Define Innovation Studio Connection Mapping

Once you create external record then you need to map Data Source Connection to the starter kit bundle so that you can use the connection from our process. 
Perform the following step to define the connection mapping.

  1. From Administration → Configure My Server → Connection Mappings → Data Source, select your bundle and map Connection Configuration against correct Connection target. 

More Details about connection mapping https://docs.bmc.com/docs/helixplatform/mapping-the-data-source-alias-to-an-appropriate-data-source-configuration-870730406.html

 

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BMC Helix Virtual Agent 21.3