This documentation supports the 25.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License types and features.To view an earlier version, select the version from the Product version menu.

Statement of direction: Jira connector in BMC Helix Digital Workplace Catalog

BMC announces that the Jira connector provided with the BMC Helix Digital Workplace Catalog will be discontinued.

Important

While every effort is made to provide accurate, forward-looking guidance on product direction to assist you with your buying and planning decisions, BMC cannot guarantee that the intentions stated as follows are final and binding. 

Related topics

Support-information

Release-notes-and-notices

Deprecated-and-discontinued-features


Background

BMC Helix Digital Workplace Catalogprovides the Jira connector to create a Jira ticket that corresponds to a catalog service request. In the Catalog workflow, you use the Create Jira issue to populate the required fields in Jira. 


Statement of direction

BMC ends support for the Jira connector provided with the BMC Helix Digital Workplace Catalog. BMC recommends that you use BMC Helix iPaaS, powered by Jitterbit, to integrate with Jira. Use one of the following templates:


 

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