This documentation supports the 23.3 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License types and features.To view an earlier version, select the version from the Product version menu.

BMC Helix Digital Workplace Catalog architecture

BMC Helix Digital Workplace provides a comprehensive digital employee experience to request services and policies across lines of business such as IT, HR, Facilities, and more. It provides administrators with straightforward, highly configurable ways to present the capabilities that end users need to be successful. 


Related topics

BMC-Helix-Digital-Workplace-architecture

Key-concepts

License-types-and-features

The following image shows the architecture of BMC Helix Digital Workplace Catalog: 

DWP C architecture.png


Important

To view the architecture for BMC Helix Digital Workplace , see BMC-Helix-Digital-Workplace-architecture.


The following table describes the BMC Helix Digital Workplace architecture components: 

Component

Description

Reference

BMC Helix Digital Workplace Catalog console

A user interface to configure the service catalog by designing the services and workflows, building reusable questionnaires, managing BMC Helix Digital Workplace user roles, creating promotional banners, and defining entitlements. 

BMC Helix Digital Workplace Catalog application on BMC Helix Innovation Suite

An application deployed on BMC Helix Innovation Suite that includes the record definitions, rules, and associations between the record definitions. 

Administrators cannot modify this application. 

Not applicable

BMC Helix Innovation Suite

A no-code platform that helps you to create and automate business processes for BMC Helix Digital Workplace Catalog. 

Not applicable

BMC Helix Digital Workplace Catalog connectors

A method to integrate with other BMC applications such as BMC Helix CMDB and BMC Helix ITSM, and specific third-party applications such as Microsoft Office 365 and Active Directory.  

Approval in Action Request System

Approvals for specific request types, which end users in BMC Helix Digital Workplace can respond to.

BMC Helix CMDB in  Action Request System 

A capability to save BMC Helix Digital Workplace Catalog requests or services as an asset inBMC Helix CMDB.  

Remote connector framework and third-party service providers

A framework to connect to a remote server that hosts connectors that BMC Helix Digital Workplace Catalog can use for transferring data to and from third-party service providers via REST calls. 

 

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