Workflow examples
This section includes topics describing the sample workflow patterns to follow:
Action | Reference |
|---|---|
Create a workflow that uses approval processes and incorporate a request for approval into a workflow. | |
Create a custom approval process that enables end users to request services containing a custom approval. | |
Set the service request status in a workflow, which helps to provide the running status of the user's request. | |
Set the service request status for various stages of the request approval process to keep the user informed of the progress until the request is completed. | |
Create a workflow by using the BMC Helix Integration Service connector, that enables the end users to create a Jira issue. | |
Create a workflow with a request activity log and view the request activity log information. | |
Retrieve the information using the Json Parser workflow element and send it as an in-app notification or through an email. | |
Create a workflow for setting up relationships between two work orders in the BMC Helix Digital Workplace Catalog and BMC Helix ITSM: Smart IT | |
Map custom fields in the Create Work Order form and verify the mapped Work Order fields. | |
Create a workflow that collects answers to a repeatable group of questions and send the responses for service fulfillment. | |
Create a conditional workflow to create a work order based on the specific dynamic field value. | |
(Version 23.3.04 and later) Create a BMC Helix Innovation Studio process to retrieve data from external systems. |
Required license
Description | Reference |
|---|---|
Watch the video to learn how to automate a task by using an Automation Anywhere Robotic Process Automation (RPA) bot. | |
Watch the video to learn how to automate the task of creating a virtual machine in Microsoft Azure. | |
Watch the video to understand the process of automating the task of providing payslips by using the BMC Sample Request Payslip content package. |
