PDFs and videos
Videos
Videos are available in the following areas:
Getting started videos
The following topics in the Getting-started section contain videos that supplement or replace the text-based documentation:
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Catalog content from the starter kitEnabling self-service in your organization
Integration videos
The following topics in the Integrating section contain videos that supplement or replace the text-based documentation:
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Administration videos
The following topics in the Administering section contain videos that supplement or replace the text-based documentation:
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Configuration example of replacing the Request Entry Console in BMC Service Request ManagementEnabling end user featuresSetting up self-help resourcesSupport for service request definitions from BMC Service Request Management
Troubleshooting videos
The following topics in the Troubleshooting section contain videos that supplement or replace the text-based documentation:
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