Information
Space banner
This documentation supports the 21.05 version of BMC Digital Workplace Advanced.
To view an earlier version, select the version from the Product Version menu.
Troubleshooting
Consult the following topics for information about troubleshooting the BMC Helix Digital Workplace products and components, such as problems you might encounter during installation, configuration, and use of the product, as well as error messages and how to enable logs and collect diagnostic information.
Troubleshooting integration issues
Troubleshooting connectivity and network issues
Troubleshooting general issues
-
Additional troubleshooting information
- Troubleshooting login and logout issuesin the BMC Helix Single Sign-On online documentation
- Troubleshooting-the-BMC-Helix-Digital-Workplace-Catalog-REST-API
Best practices
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*