Space banner This documentation supports the 21.05 version of BMC Digital Workplace Advanced.  To view an earlier version, select the version from the Product Version menu.

Managing broadcasts and notifications for end users

Notifications are the status updates and alerts related to service requests submitted by end users in BMC Helix Digital Workplace. Broadcasts are messages created to notify several users of an important event, an alert, or critical information. 

Notifications and broadcasts can be viewed in-app, in an email, or in the chatbot.

Related topic

Enabling notifications and broadcasts in chatbot

The following topics discuss managing broadcasts and notifications for end users:

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*