Phased rollout This version of the software is currently available only to early adopter SaaS customers as the first step in our phased rollout.

Setting up surveys

BMC Helix Digital Workplace lets you create satisfaction surveys for your end users so that they can provide feedback on the completed requests. The surveys help you gain insights into customer satisfaction levels, performance of various departments, and actions that you can take to improve customer service and satisfaction.

Refer the following topics to learn more about creating the surveys for different services:

Action

Reference

Create a survey for end users to provide feedback on the completed HR and IT requests.

Create a survey for end users to provide feedback on the completed enhanced services created using BMC Helix Digital Workplace Catalog.


 

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