This documentation supports the 20.08 version of BMC Helix Chatbot. To view the documentation for the previous version, select 20.02 from the Product version menu.

Importing the Watson Dialog skill JSON file in IBM Watson Assistant


The Starter kit comes with two pre-configured IBM Watson Assistant skills that are used to enable the use cases within the Starter kit.  This installation step occurs within IBM Watson Assistant and is needed so that we can eventually configure the Chatbot to use the Watson Assistant skills that we will be importing.

You must have an IBM Cloud account to import the Watson skills. Go to https://cloud.ibm.com/login?state=%2Fcatalog%2Fservices%2Fwatson-assistant and login into your IBM Cloud. Before you import the Watson skills you must have access to IBM Watson Assistant service. Once you have a Watson Assistant service, follow the instructions from this link, https://cloud.ibm.com/docs/assistant?topic=assistant-backup#backup-import-skill to install both .json skills from the workspace folder

Note

One skill is for the IT Chatbot and the other for the HR Chatbot

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*