This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product Version menu.
Deployment use cases
You can deploy this product in different ways to accommodate a range of conditions and use cases. Consult the following use cases to help you plan the deployment of BMC Digital Workplace to suit your information needs and environment:
Architecture for a high availability deployment for production. Includes servers, clusters, load balancers, firewall, and internet access. Also includes a relationship to Remedy IT Service Management (including Smart IT, Remedy Single Sign-On and BMC Service Request Management).
Accounts for all BMC Digital Workplace components, including BMC Digital Workplace, BMC Digital Workplace Catalog