This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS). To view an earlier version, select the version from the Product Version menu.

Installing BMC Digital Workplace


This section describes how to install the BMC Digital Workplace application for administering the end user request experience. For information about setting up the application to support the enhanced catalog, see Installing-BMC-Digital-Workplace-Catalog.


Best practice
We recommend that you install BMC Digital Workplace on a dedicated server. To avoid issues and to improve performance, do not install on servers that host other applications, such as BMC Remedy Mid Tier.

Related topics

Uninstalling-BMC-Digital-Workplace

Upgrading-BMC-Digital-Workplace

Before you begin

To plan your 

BMC Digital Workplace

 deployment, complete the steps in Planning, which includes information about system requirements and sizing your environment.

Stages for installing

Complete the following stages to install and deploy BMC Digital Workplace:

Stage

Action

Reference

1

Prepare for installing BMC Digital Workplace by gathering all the required information that is needed during the installation process, downloading installation files, and performing other steps needed prior to installation.

2

Perform the installation process, resolve issues that may occur, and verify if the installation is successful or not.

3

After a successful installation, configure the product to provide security, authentication, and search facilities to your end users.

4

Provide access for end users to use the product from desktops and mobile devices (Apple iOS and Google Android).

 

 

 

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