This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS). To view an earlier version, select the version from the Product Version menu.

Key concepts

Before you proceed, you should understand some of the basics and key offerings of the product. This section gives you an overview of different aspects of the product that let you better leverage its functionalities.

Action

Reference

Learn how a business request is processed from start to end.

Learn about getting the basic data for your catalog from the starter kit during an installation.

Learn about populating your catalog by using other BMC application and by building your own catalog.

Learn the basics about subtenants.

Learn about how the catalog services are charged.

Learn about providing an app store experience to your end users for requesting services through the catalog.

Learn about providing services to users outside of your organization and managing their access to services.

Learn how different search options assist end users in their day to day activities.

Learn about distributing various catalog items among different users.

Learn about associating users with services, bundles, and banners.

Related topics

Use-cases

Getting-started

 

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