This documentation supports the 20.08 version of BMC Digital Workplace Advanced, which is available only to BMC Helix subscribers (SaaS). To view an earlier version, select the version from the Product Version menu.

Integrating BMC Digital Workplace with remote servers

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Use the Remote Connector Servers feature to connect to a remote server that hosts connectors that BMC Digital Workplace Catalog can use for transferring data to and from external systems via REST calls. Remote Connector Servers enable on-premises users to build their own connectors and use them in BMC Digital Workplace Catalog.

Related topics

Service-connector-overview

Remote Connector Servers are containers for Remote Connector Server connectors. After a Remote Connector Server is successfully registered in BMC Digital Workplace Catalog, you can use its connectors for use in different use cases. The following use cases are supported:

  • Actions callable from service fulfillment workflows
  • Service import
  • Data lookup from service questionnaires

The following diagram shows the integration between BMC Digital Workplace Catalog  and a remote server:

RCF_Concept_19.11.png

Before you begin

Before you build a custom web application server and connector, explore the other types of connectors; for example, the Integration Service connectors or the built-in in-process connectors (such as the Remedy connector) that are shipped with the product.

A remote server with built-in connectors must be implemented by developers in your organization. For more information, see the following topics:

 

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