Managing assets

After an administrator has set up BMC Client Management and performed the mandatory administrative tasks in Track-It! as a technician, you can begin to manage assets.

Based on the permissions assigned for technicians, you can discover, audit, remotely control, view asset details, and retire assets.

The process table lists the tasks performed by a technician to manage assets.

Related topics

Using-For-technicians

Configuring-asset-management

Task	Action	Reference
View asset details	View discovered assets from BMC Client Management. View the detailed preview of the selected Asset in the Inventory Grid workspace or Asset page.	Viewing Asset Details
Create assets	Create assets in Track-It! (and check if the asset is synchronized in BMC Client Management).	Creating-assets
Determine changes to inventory types by auditing assets	Audit now or view asset changes after every scheduled audit performed by BMC Client Management.	Audit Now
Associate an asset with a ticket or an assignment	Linking assets to a ticket or to an assignment.	Linking and unlinking assets to tickets Linking and unlinking assets to assignments
Associate an asset with another asset	Linking assets to a parent or a child asset.	To link or unlink assets
Manage an asset remotely to perform maintenance tasks	Apply SSL certificates. Remotely control assets from the Asset Management dashboard. Remotely control assets from the Asset Form. Remotely control assets from the Ticket form or Assignment form.	Install SSL Certificates Remotely Control Assets from the Asset Management dashboard Remotely control assets from the Asset form Remotely control assets from the Ticket form Remotely control assets from the Assignment form
(If authorized) Retire an asset	Retire an asset that is not required to be managed in future.	Retire Assets

Managing assets

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