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Installing the Migration Tool

This topic describes how to download and install the Migration Tool.

Warning

You must install the Migration Tool on Track-It! 11.4 application server only. The Migration Tool does not work if you install it on any other server.

Related topic

Upgrading-from-Track-It-11-4-to-Track-It-2023

Before you begin

Make sure that all system requirements given in Migration-Tool-considerations-and-prerequisites are completed.

To install the Migration Tool

  1. Go toElectronic Product Download (EPD) and download the Migration Tool for Track-It! 2020.
    The Migration Tool setup file is named T!2020_DB_Migration_20.20.02.095_x64.exe.

  2. Run the setup file.
    The Migration Tool installation process starts.
  3. On the License screen, click Accept.

  4. On the Track-It! 2020 Database Migration Tool Setup screen, select the Destination folder to install the Migration Tool, and then click the Install button.
    The default destination folder is C:\Program Files\BMC\Track-It! 2020 Migration Tool. The Migration Tool is successfully installed.

    Important

    Migration fails if you install the Migration tool in the root drive. We recommend that you create a new folder in the root drive and install the Migration Tool in that folder.

 

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