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Language availability Track-It! 2023 Release 02 online technical documentation is also available in the following languages:
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Using Self Service

Using Self Service, requestors can create and update their own tickets, access a database of self-help solutions and provide feedback on them, and view active announcements that might impact them.

Warning

Important

  • On the Self Service home page, click My Tickets to view a list of the tickets created or updated in Self Service.
  • On the Self Service home page, you can view active announcements on the Announcements panel .

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Setting up Self Service

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Track-It! 2023