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Configuring after installation


After installation, the system administrators must review and perform the procedures in this section to configure the Track-It! application.

Goal

Related topics

As an existing Track-It! user, you want to migrate all your data from Track-It! 11.4 to a later release

Configure and set up the Active Directory to import requestors and technicians

Configure the user accounts and permissions for requestors and technicians that are imported from the Active Directory or migrated from a previous version

Set up the Windows authentication for users

Configure and set up your business rules

Configure your incoming and outgoing email settings

Configure and further customize the Track-It! application based on your needs

Video

The following video (5:18) provides an overview of configurations in Track-It!:


image2017-4-24 19:35:17.pnghttps://youtu.be/MqU7Z9qL5z4


 

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