Configuring after installation
After installation, the system administrators must review and perform the procedures in this section to configure the Track-It! application.
Goal | Related topics |
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As an existing Track-It! user, you want to migrate all your data from Track-It! 11.4 to a later release | |
Configure and set up the Active Directory to import requestors and technicians | |
Configure the user accounts and permissions for requestors and technicians that are imported from the Active Directory or migrated from a previous version | |
Set up the Windows authentication for users | |
Configure and set up your business rules | |
Configure your incoming and outgoing email settings | |
Configure and further customize the Track-It! application based on your needs |
Video
The following video (5:18) provides an overview of configurations in Track-It!: