Configuring asset management
As an administrator, you can discover, audit, and remotely control assets in Track-It!. By using BMC Client Management web services, Track-It! discovers and manages assets in your network.
Before a technician can manage assets in Track-It!, the administrator must configure and establish a connection with BMC Client Management. As an administrator, you may choose to configure additional scanners other than the default BMC Client Management scanner to scan across a geographically distributed network. In a simple network, the default scanner is sufficient to discover assets from the network. You can choose to schedule asset discovery and asset synchronization.
You can perform all the asset management functions on demand. Based on your role and requirements, you can customize the asset view from the Asset Management dashboard.
This topic lists the administrative tasks required to successfully configure the asset management module in Track-It!.
Tasks of a Track-It! administrator
The process table lists the administrative tasks that are required:
Step | Task | Action | Reference |
|---|---|---|---|
1 | Setting up BMC Client Management | Configure BMC Client Management master server in the Track-It!. Establish a connection between Track-It! and BMC Client Management. | |
2 | Manage licenses | Apply the BMC Client Management licenses in Track-It!.
| |
3 | Manage asset module permissions | Assign technicians required permissions to manage assets. | |
3 | Network discovery | Discover the assets in your network The default scanner is the BMC Client Management master server that was configured in Track-It!. | |
4 | Asset synchronization | Schedule asset synchronization to update assets from BMC Client Management to Track-It!. | |
5 | Define credentials | Enter domain credentials required to roll out BMC Client Management agents on target assets in the network. | |
8 | Customize asset forms for groups | Customize asset forms with additional fields based on how each group wants to use the asset form. | |
9 | Configuring Asset Management lookup field | Configure values for Asset Management lookup fields. | |
10 | Defining asset types | Classify asset types into a hierarchy of custom categories |
Where to go from here
After you complete the administrative tasks listed above, technicians can create and manage assets.