Items that are not upgraded
The following table provides information about items that are not upgraded by the self-upgrade or automatic upgrade process. BMC recommends that you note these exceptions to the upgrade process before you upgrade to the latest version of
Category | Items that are not upgraded |
---|---|
Labels | The following labels are not upgraded:
|
Email templates | HTML and text email templates for notification workflows. Note: To prevent overwriting your changes to existing email templates, these items are not upgraded. |
Objects | If out-of-the-box system data exists for the following objects and you have updated the data, these objects are not updated:
During system configuration, these records are skipped. |
Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*