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20.25.02 enhancements and patches


Review the  20.25.02 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

Version

Fixed issues

Updates and enhancements

20.25.02

20.25.02

Support for enhanced user experience

As a Remedyforce administrator, you can configure the Lightning Web Component for the following pages:

This change provides users with an enhanced user experience, along with reduced security risks, and eliminates the cost of third-party libraries.

Deprecation of 32-bit Installer support

To mitigate the risk associated with the end-of-support for 32-bit operating systems, Remedyforce no longer provides agent installer and uninstaller download links for Windows 32-bit and Linux 32-bit platforms. These links have been removed from both the product UI and the agent installation email notifications to align with current environment support policies and enhance overall system security and compatibility. Remedyforce supports the creation of the custom setting SafeGuard_BCM32BitSupport, allowing end users to select whether to display or hide the 32-bit installers and uninstallers needed to run the BMC Client Management Agent.

For more information, see Managing custom settings.

For more information, see Importing configuration sets to a production organization from its sandbox - BETA.

 

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