Importing data from BMC FootPrints Asset Core

You can import data from BMC FootPrints Asset Core (known after version 12.0 as BMC Client Management) into  2.0 by using the Pentaho Data Integration tool. The Pentaho package for importing data from BMC FootPrints Asset Core is available on the BMC Communities website. For information about how configuration items (CIs) are imported and relationships are created in  CMDB 2.0, see Overview-of-how-data-is-imported-into-BMC-Remedyforce.

The following topics provide information about the Pentaho package for importing data by accessing the BMC FootPrints Asset Core database. The  job files are applicable only if a Microsoft SQL Server data source is used in BMC FootPrints Asset Core.

• • Before you begin
  • To import data from BMC FootPrints Asset Core
  • To schedule jobs to import data
  • Related topics

For information about importing data from BMC Client Management 12.0 or later, see Importing-data-from-BMC-Client-Management-by-using-the-REST-Web-API and Importing-data-from-BMC-Client-Management-by-accessing-the-database.

Before you begin

Before you can import data from BMC FootPrints Asset Core, you must perform the following tasks:

• Install Java Development Kit (JDK)

• Download the Pentaho Data Integration tool.

  Warning

  Note

  The Pentaho package to import data from BMC FootPrints Asset Core (package name: FootPrints Asset Core WebServices Integration Package CMDB 2.0) do not work with Pentaho 6.1 and 7.1. To import data, you must use Pentaho 5.1

• Register at the BMC Communities website.
• (Optional)Configure BMC Remedyforce to retain the original Instance Name value of CIs imported from an external source.
• If you have enabled the setting to access your Salesforce organization from limited IP addresses, ensure that you have the security token to log on to your Salesforce organization.
  For more information about the security token, see Salesforce Help.

• Download the Pentaho package from the BMC Communities website (https://community.bmc.com/s/news/aA33n000000TPBMCA4/importing-data-from-bmc-footprints-asset-core).
  For information about the KJB (job) and KTR (transformation) files that are included in the Pentaho package, see KJB and KTR files for importing data from BMC FootPrints Asset Core.

  Success

  Best practice
  We recommend that you do not change the folder structure because doing so can interfere with the running of the batch files provided in the CombinedJobs folder.

To import data from BMC FootPrints Asset Core

1. To launch the Pentaho Data Integration tool, perform the following actions:
   1. Navigate to the location where you downloaded and unzipped the Pentaho Data Integration tool.
   2. Navigate to the data-integration folder and double-click the Spoon.bat file.
2. In Pentaho Spoon, select File > Open, navigate to the folder where you downloaded the Pentaho package, and open the appropriate KJB file.
3. To import data into CMDB classes, open the file TransferAssetCoreComputerSystemAndProductinfotoCMDB.kjb or TransferAdvancedAssetCoreinfotoCMDB.kjb in the CombinedJobs folder.

4. In the Combined Job Properties window, perform the following actions:

   1. Right-click on the screen.
   2. Select Properties.
   3. Click the Parameters tab.
   4. Enter the values for the required parameters.
      
      
       

   Warning

   Note

   After you enter the credentials for the combined job (top-most parent), the credentials are inherited by all the subsequent jobs or transformations.

   Warning

   Important

   If you have enabled the setting to access your Salesforce organization from limited IP addresses, you must append the security token to your Salesforce organization password.

   For example, if the password for your Salesforce organization is mypassword and your security token is XXXXXXXXX, specify mypasswordXXXXXXXXX in the Password fields.

5. (Optional) Update the predefined mapping between the BMC FootPrints Asset Core fields and the  CMDB.

   Click here to see the detailed steps.

   1. Double-click the Upsert into class <CI type name> step.

   2. In the Salesforce Upsert window, click Edit Mapping.

   3. In the Enter Mapping window, update mappings for fields based on your requirements.
      For information about updating the out-of-the-box mapping, see Field mapping in CMDB 2.0.

   4. To save your settings and close the Enter Mapping window, click OK.

   5. To save your changes and close the Salesforce Upsert window, click OK. 

6. To save the KTR and KJB files, click Save .
7. In the KJB file tab, click Run this job .

8. Perform one of the following actions based on the Pentaho version that you are using:

   Pentaho version	Action
   6.1	In the Run Options window, click Run.
   5.4	In the Execute a job window, click Launch.

   Data is imported into the appropriate CMDB class.
   
   Transformation status is depicted by using the following icons:

   • — Complete
   • — Running
   •  — Unsuccessful
9. (Optional) To view logs, in the Execution results section, click the Logging tab.
   All errors are displayed in red.
   For the imported records, the Source field is set to BCM. You can use the Source field to generate reports and also when you enable and configure reconciliation. 

To schedule jobs to import data

 

On the BMC Communities website, the Pentaho packages for importing data from external data sources into  page contain a SchedulingFiles folder. This folder contains a sample batch file that you can use as a base to create your batch files for scheduling data import. For more information about scheduling a job, see http://wiki.Pentaho.com/display/EAI/Kitchen+User+Documentation.

To schedule the Remedyforce LDAP Pentaho package to import users, perform the following steps:

(For all other required packages, perform these steps by using the respective batch files.)

1. Navigate to the Remedyforce Package folder.
2. Rename your extracted package folder to SchedulingFiles.
3. Open the folder where you have installed the Pentaho Data Integration tool and minimize this folder.
4. Open the SchedulingFiles folder. 
   The folder contains two .bat files.
5. To create a copy of the batch file, copy SchedulingTransferLDAPInfo.bat file and paste it in the same folder.
6. Right-click the SchedulingTransferLDAPInfo.bat file and click Edit. 
   The SchedulingTransferLDAPInfo.bat notepad opens.
7. Minimize the notepad and open the Pentaho data-integration folder as mentioned in Step 3.

8. Copy the data-integration folder address and navigate to the notepad as mentioned in Step 6.

   The following figure shows an example of the updated SchedulingTransferLDAPInfo.bat file.

   

9. Before the first line of the notepad, type cd and paste the copied data-integration folder address . (Make sure to add a space betweeen cd and the folder address).
10. Paste the data-integration folder address in the Kettle Home folder address and remove the double quotes ("").
11. Paste the data-integration folder address in the kitchen.bat file address by replacing only the part before \kitchen.bat.
12. Navigate to the Remedyforce Package folder and copy the address for TransferLDAPInfo.kjb.
13. Paste the TransferLDAPInfo.kjb address in between \kitchen.bat /file: and /level:Detailed. Remove the double quotes ("") and any additional spaces between the address.
14. Save the notepad.
     

To prepare for scheduling

1. Open the Command Prompt as an administrator.
2. Type cd and then paste the SchedulingFiles folder address with a space in between the two. 
3. Copy and paste the .bat file name (SchedulingTransferLDAPInfo.bat).
   The job starts running.

To schedule the job

1. Go to Start > Control Panel > Administrative Tools > Task Scheduler.
2. In the Actions section, click Create Task.
3. In the General tab, enter the name and description.
4. Select the Run with highest privileges check box, and click OK.
5. On the Triggers tab, click New, select the appropriate option for starting the task, and click OK.
   For example, you can select Daily or When the computer starts as the option for starting the task.
6. On the Actions tab, click New.
7. Click Browse, select SchedulingTransferLDAPInfo.bat, and click OK.

Related topics

Importing-data-from-Dell-KACE

Importing-data-from-BMC-Client-Management-by-accessing-the-database