Hiding the Salesforce sidebar on the Remedyforce Console
You can now hide the Salesforce sidebar on the Remedyforce Console, providing more working space to the staff members.
- Navigate to Remedyforce Administration > Application Settings > Consoles.
- Under General Console Settings, clear the Display Salesforce Sidebar check box.
- Click Save; click OK.
The Salesforce sidebar will now be hidden in the Remedyforce Console list view and on all the forms in the Remedyforce Console.
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