Default language.

Settings for email conversation

Settings that you can configure for all the users of email conversation are provided on the Remedyforce Administration > Configure Email > Email Conversation Settings  page .

Note

To allow Salesforce organization to send you all types of email messages, ensure that  Access Level  in the  Access to Send Email  section is set to  All email  on the  Setup > Email Administration > Deliverability  for Salesforce Classic and Setup > Administration > Email > Deliverability for Lightning Experience page.


The following table describes the settings available on the page.

 

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