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Supported browsers, mobile devices, and integrations

This section provides information about the browsers, mobile devices, and integrations that BMC Helix Remedyforce supports:

Salesforce platform

BMC Helix Remedyforce is supported on the Enterprise Edition, Unlimited Edition, and Performance Edition versions of the Salesforce platform. For more information about the editions offered by Salesforce, see the Salesforce Help.

Supported browsers

Note

BMC Helix Remedyforce is not supported on mobile browsers. If you want to use Remedyforce on mobile, BMC recommends that you use Salesforce1 Mobile App.

Supported mobile devices and operating systems

Best practice

To use the Self Service mobile app or Service Desk mobile app, BMC recommends that you install the latest versions of your mobile operating system and the Salesforce1 Mobile App.

Supported integrations with other products

Related topics

General-recommendations

Supported-languages-and-locales

Integrating

 

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