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Troubleshooting issues when creating clients and staff members

The following table lists the issues that you might experience while creating a client or staff member.

Issue

Action

You have licenses in your organization, however, you are getting an error that not enough licenses are available.

  1. Navigate to Setup > Settings > Salesforce CRM Content.
  2. Click Edit.
  3. Ensure that the Autoassign feature license to existing and new users check box is clear.
  4. Click Save.

 

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Remedyforce 20.25.01