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Known and corrected issues


The following issues pertain to this release of  and its patches. To locate known and corrected issues, perform any of the following actions: 

  • Select an option from the Corrected in list to filter the table by version numbers. An issue with no version number listed here remains open. A workaround is provided if available.
  • Select an option from the Category list to filter the table by a specific component, such as  Self Service or Service Request Definitions.
  • Type a character string in one or more of the boxes to filter the list of defects.
  • Click any column heading to sort this table or change sort direction.

Tip
The known and corrected issues table includes the Issue, Case, Category, Description, Affected versions, and Corrected in columns. If you cannot view all the columns, use the scroll bar at the bottom of the table.

In the defect descriptions, SLA refers to Service Level Agreement, SRD refers to Service Request Definition, and CI refers to the configuration item.

ComponentDescriptionCorrected inAfftected versionDefect ID
Remedyforce Workplaces and Remedyforce Administration

Symptom: Users cannot search and filter Records, and navigate to the next and previous pages.

Scope: When you upgrade to the latest versions starting with 138.xxx of Google Chrome and Microsoft Edge.

20.25.01.00120.25.01DRSKW-113133

Remedyforce Workplaces

Symptom: The permission sets on the Remedyforce Workspaces/Administrator cannot be searched.

Scope: When you edit the client form on the Remdyforce Workspaces.

20.25.01

20.24.02

DRSKW-112751

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Remedyforce 20.25.01