20.14.02 profile-level permissions
The following topics provide information about profile-level permissions that you must configure for the new Visualforce pages and fields in version 20.14.02:
For information about configuring profile-level permission and the conditions in which you must manually configure these permissions, see Configuring-profile-level-permissions-for-new-features.
Permissions for new Visualforce pages
The following table lists the profile-level access that you must configure for the new Visualforce pages that have been added in BMC Remedyforce 20.14.02:The [confluence_table-plus] macro is a standalone macro and it cannot be used inline.
Permissions for new Apex classes
The following table lists the profile-level access that you must configure for the new Apex classes that have been added in BMC Remedyforce 20.14.02:The [confluence_table-plus] macro is a standalone macro and it cannot be used inline.
Permissions for new objects and fields
You must configure profile-level access for the following new or updated objects in BMC Remedyforce 20.14.02:
- Broadcasts
- Change Collisions
- Change Requests
- Chat Details
- Chat Instances
- Custom Actions
- Fulfillment Inputs
- Incidents
- Knowledge Articles
- Request Definitions
- Users
Broadcasts
The following table lists the required permissions that you must assign for the new fields added to the object:
Change Collisions
The Change Collisions object is new in version 20.14.02. The following table lists the required profile-level permissions that you must assign for this object:
Profile | Permission |
|---|---|
ServiceDesk Client | Read |
ServiceDesk Staff | Read, Create, Edit |
ServiceDesk Change Manager | Read, Create, Edit |
System Administrator | Read, Create, Edit, View All, Modify All |
The following table lists the required permissions that you must assign for the fields in this object.
Change Requests
The following table lists the required permissions that you must assign for the new fields added to the object:
Chat Details
The Chat Details object is new in version 20.14.02. The following table lists the required profile-level permissions that you must assign for this object:
Profile | Permission |
|---|---|
ServiceDesk Client | Read, Create, Edit |
ServiceDesk Staff | Read, Create, Edit, Delete |
ServiceDesk Change Manager | Read, Create, Edit, Delete |
System Administrator | Read, Create, Edit, Delete |
The following table lists the required permissions that you must assign for the fields in this object:
Chat Instances
The Chat Instances object is new in version 20.14.02. The following table lists the required profile-level permissions that you must assign for this object:
Profile | Permission |
|---|---|
ServiceDesk Client | Read, Create, Edit |
ServiceDesk Staff | Read, Create, Edit, Delete |
ServiceDesk Change Manager | Read, Create, Edit, Delete |
System Administrator | Read, Create, Edit, Delete |
The following table lists the required permissions that you must assign for the fields in this object:
Custom Actions
The following table lists the required permissions that you must assign for the new fields added to the object:
Fulfillment Inputs
The following table lists the required permissions that you must assign for the new fields added to the object:
Incidents
The following table lists the required permissions that you must assign for the new fields added to the object:
Knowledge Articles
The following table lists the required permissions that you must assign for the new fields added to the object:
Request Definitions
The following table lists the required permissions that you must assign for the new fields added to the object:
Users
The following table lists the required permissions that you must assign for the new fields added to the object:The [confluence_table-plus] macro is a standalone macro and it cannot be used inline.
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