Upgrade issues

This topic describes issues that you might encounter when upgrading to a new BMC Release Process Management release.

This topic consists of the following sections:

Upgrading without database migration cleanup

An upgrade operation fails when upgrading to a new folder without database migration cleanup. This occurs when upgrading from BMC Release Process Management version 4.4 to version 4.6 on a Linux platform with an installed PostgreSQL database.

Workaround: In this case, before you perform the upgrade operation, do the following:

  1. At the installer root folder, locate the postgresql_patch.sh file.
  2. Copy the postgresql_patch.sh file to the RLMhome/pgsql/ folder, where RLMhome is the home folder for the previous version.
  3. Open a terminal session and go to the RLMhome/pgsql directory: cd RLMhome/pgsql
  4. Change the permissions of the postgresql_patch.sh file: chmod +x postgresql_patch.sh
  5. Run the script file: ./postgresql_patch.sh
  6. After the script completes, verify the following:
    • The word Done appears.
    • The RLMhome/pgsql/postmaster file is present. (This file is a symbolic link to RLMhome/pgsql/postgres).

Related topics

Installing

Uninstalling

Upgrading

 

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