Application access and upgrade issues on Solaris

This topic describes issues that you might encounter when you access or upgrade the BMC Release Process Management application on a Solaris system.

This topic consists of the following sections:

• HTTP status 500 error
•  
• To reduce the memory amount used for the product
• To reduce the memory amount used for the environment setup
• Related topics

HTTP status 500 error

When you use BMC Release Process Management on a Solaris 10 operating system with a remote PostgreSQL database, the HTTP status 500 error appears when you try to access the application from the browser.

Workaround: To use BMC Release Process Management on Solaris, reduce the memory amount used for the product service. If you plan to upgrade to a new version of BMC Release Process Management, reduce the memory amount used for the environment setup as described in procedures that follow.

To reduce the memory amount used for the product

1. Stop the BMC Release Process Management services
2. Go to <RLM_HOME>\bin
3. Open the start.sh file in a text editor

4. Locate the line beginning with export JAVA_OPTS, and replace this line to the following:

    export JAVA_OPTS="$JAVA_OPTS -Xms128m -Xmx512m -XX:PermSize=256m"
5. Save your changes
6. Start the BMC Release Process Management services

To reduce the memory amount used for the environment setup

1. Go to <RLM_HOME>\bin
2. Open the setenv.sh file in a text editor

3. Locate the line beginning with export JAVA_OPTS, and replace this line to the following:

    export JAVA_OPTS="$JAVA_OPTS -Xms128m -Xmx512m -XX:PermSize=256m"
4. Save your changes

Related topics

Accessing-the-interface

Performing-the-upgrade