Remedy update activity

You can use this dynamic automation script to update or modify the details of an already created activity for the release associated with the step request.

Inputs required while creating a step

When you use this automation script at the time of creating a step, you must specify the following inputs: 

• adapter_name: Specify the name of the Remedy Actor Adapter that you configured in BMC Atrium Orchestrator and that is used to connect to BMC Remedy AR System.
• activity_id: Specify the activity ID for the activity that you want to modify.
• status: Select one of the following options to update the status for the activity:
  • Draft
  • Assigned
  • Pending
  • In Progress
  • Completed
  • Cancelled
  • Closed
• priority: Select one of the following options to update the priority of the activity: 
  • Critical
  • High
  • Medium
  • Low
• summary: Specify a short description about the changes that you are making or the reason for the change for the activity.
• update_actual_start_date: Select one of the following options:
  • Yes: To update the actual start date for the activity to the current date and time.
  • No: (Default) To not update the actual start date for the activity to the current date and time.
• update_actual_end_date: Select one of the following options:
  • Yes: To update the actual end date for the activity to the current date and time.
  • No: (Default) To not update the actual end date for the activity to the current date and time.

Expected results on running this automation script

• When you specify the preceding inputs and actually run the script, the new entries are updated for the activity specified.
• You also receive a notification of the number of entries updated if this task is successfully completed.

Associated data retriever scripts

The Remedy update activity automation script uses the following data retriever scripts:

Data retriever scripts

Data retriever script	Description
Remedy activity statuses (Static)	This script is used for retrieving data about the activity status available for the Status field on the Activity form in BMC Remedy AR System.  Used in the following automation scripts: Remedy update activity Remedy update release activities
Remedy release activity priorities (Static)	This script is used for retrieving data about the Priority field available on the Release Console while creating or updating a release activity in BMC Remedy AR System.  Used in the following automation scripts:  Remedy create release activity Remedy update release activities Remedy update activity