Support information
BMC provides the following levels of support for BMC Recovery Manager for Databases: BMC SQL-BackTrack for Oracle and BMC Recovery Manager for Databases on Microsoft Windows: BMC SQL-BackTrack for Oracle:
Version | Level of support |
---|---|
9.1.10 | Full |
9.1.00 | Full |
9.0.00 | Full |
8.9.90 | Full |
8.9.80 | Full |
8.9.70 | Full |
8.9.50 | Limited Support |
8.9.00 | Limited Support |
8.8.00 | Limited Support |
8.7.00 | Limited Support |
8.6.00 | End of Support |
If you have problems or questions about a BMC product, or for the latest support policies, see the Customer Support website at www.bmc.com/support.
You can view or download product documents, search the Knowledge Base for help with an issue, and download products and maintenance. If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, contact your local BMC office or agent.