Assigning applications to users and groups


This topic describes how to assign applications to users and groups.

Assigning applications to groups and then adding users is the recommended approach. This approach is effective because you take the time at the beginning to define the recommended and optional applications for groups that represent the user types in your environment (for example, staff who frequently travel, contract employees, or student employees). Then, when you add new users to the group, those users automatically inherit all of the group settings.

Warning

Note

If you create individual application assignments for a user and then add them to a group, the individual settings will take precedence over the group settings.

Determining whether an application should be specified as Required, Optional, or Requires Approval

When deciding whether to specify an application as Required or Optional, you must consider the differences in deployment to user devices. These differences are described in the following table:

Assignment type

Deployment

Optional

The application is included in the list of available applications that users can install when they first install the BMC AppZone Client. If you specify an application as Optional after a user is active, the user will see the new application at the user's next visit to the BMC AppZone Client.

By default, applications are assigned to users and groups as Optional.

Required

The user is prompted to install the application when first installing the BMC AppZone Client. If the user does not complete the installation at first logon, the user is reminded every 15 minutes when the client refreshes. If you specify an application as Required after a user is active, the user will be notified of the change in status at the user's next visit to the BMC AppZone Client.

Requires Approval

Note: This assignment type applies only to app stores that end users access by using BMC MyIT.

When you select Requires Approval, the application is included in the BMC MyIT store catalog and is identified in the catalog as a product that requires approval before it can be installed.

To assign applications to a group

  1. From the BMC AppZone Administration Console, click People.
    The Manage Users page appears.
  2. Click Manage Groups.
    The Manage Groups page appears.
  3. In the Group list, click the name of the group.
  4. Click Assign Group and select Add Applications to Group.
    The Assign Applications window appears.
  5. In the Application list, select the applications that you want all users in this group to have on their devices.
  6. In Assignment Type, specify whether the applications are Required or Optional.

    Warning

    Note

    If your users access your BMC AppZone app store by using BMC MyIT, you can also select Requires Approval, which means that users will have to request approval in the catalog before they can access the product.

  7. Click Assign

To assign applications to a user

  1. From the BMC AppZone Administration Console, click People.
    The Manage Users page appears.
  2. In the User list, click the name of the user.
  3. Click Assign User and select Assign Applications to User.
    The Assign Applications window appears.
  4. In the Application list, select the applications that you want this user to have on their devices.
  5. In Assignment Type, specify whether the applications are Required or Optional.

    Warning

    Note

    If your users access your BMC AppZone app store by using BMC MyIT, you can also select Requires Approval, which means that users will have to request approval in the catalog before they can access the product.


  6. Click Assign.
Warning

Notes

  • If you create individual application assignments for a user and then add them to a group, the individual settings will take precedence over the group settings.
  • If applications require a license for use, then one license from each application will automatically be assigned to a user. This license will appear as Assigned in the detail page for the application until the user installs the application on a device, at which point the license will appear as Consumed.
  • Administrators can assign users to multiple groups. Users who belong to multiple groups will receive application assignments from all of the groups they belong to. When the same applications are assigned to a user from multiple sources (for example, group assignments and individual assignments), the applications have a collective assignment type. If one of the sources assigns the applications as Required, the collective assignment will be Required. If all of the sources assign the applications as Optional, the collective assignment will be Optional. For information about adding users to multiple groups, see Configuring-users-and-groups.

 

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BMC AppZone 2014.03, 2014.04, and 2015.01