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2024 Release 01- Patch 2


Review the FootPrints 2024 Release 01 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

Version

Fixed issues

Updates and enhancements

20.24.01.002Known and corrected issues2024 Release 01: Patch 2

20.24.01.001

For a list of recent updates and enhancements across multiple versions, see Release-notes.

Downloading and installing the product update

Downloading from EPD

Installation

2024 Release 01: Patch 2

  • Ability to:
    • configure password history
    • configure the login lockout
  • Compatibility issue with Mozilla Firefox .​ For more information, see Licenses.
  • RSS Feed Widget: Validating Customer-Controlled URLs​. For more information, see Rebuilding the default widgets.
  • Secure URL Handling in Import API. For more information, see To import ticket data.

2024 Release 01: Patch 1

See, Updates in Patch 1.

 

What else changed in this release:

Update

Product behavior in versions earlier than 2024 Release 01

Product behavior in version 2024 Release 01: Patch 01

Ability to configure email scope

NA

You can configure the email scope for Microsoft Graph as default.

Ability to preview attachments

You are unable to preview attachments. Based on your browser type and the configured settings, all attachments are directly downloaded to your system or opened  in a suitable application.

All attachments with .txt, .log, and image extensions open in a preview window when you click them. From the preview window, you can download the attachment to your system or open it in a suitable application.

For more information, see Viewing-attachments.

Updates to the FootPrints themes

The Dawn Compact theme is not available.

The Dawn Compact theme, a variant of the default Dawn theme, is available. When you select this theme, the row height on the workspace grid is reduced, and more records are displayed per page.

For more information, see Configuring-portals.

Updates to system requirements

Support is available for the following:

  • Microsoft SQL Server 2014 - 2019
  • Red Hat Enterprise Linux 6.x and 7.x
  • PostgreSQL 9.3 to 9.6. and 11.x

Support is added for the following:

  • Microsoft SQL Server 2022
  • Red Hat Enterprise Linux 8.x and 9.x
  • PostgreSQL 12.x to 16.x

For more information, see System Requirements.

Updates to the deprecated components

Support is available for the following:

  • Red Hat Enterprise Linux 7.x (64-bit) and 6.x (64-bit).
  • PostgreSQL 11.x, PostgreSQL 10.x, and PostgreSQL 9.3 to 9.6.x .

Support is deprecated for the following:

  • Red Hat Enterprise Linux 7.x (64-bit) and 6.x (64-bit).
  • PostgreSQL 11.x, PostgreSQL 10.x, and PostgreSQL 9.3 to 9.6.x .

 For more information, see Deprecated-and-discontinued-features.

 

 

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