System requirements
Software requirements
The following software is required:
- Server operating systems
- Databases
- Java
- Web Server (Servlet Container)
- Client browsers
- Mobile web browsers
Server operating systems
The following server operating systems are supported:
Databases
If you are using an existing customer relational database management system (RDBMS), you can install it on any compatible hardware or operating system. The following databases are supported:
Java
FootPrints requires the following open source Java JDK:
FootPrints release | Open source Java JDK version |
---|---|
FootPrints 2021 Release 02 and later | OpenJDK 17 |
FootPrints 2019 Release 03 to 2021 Release 01 |
|
FootPrints 2019 Release 01 and 2019 Release 02 | OpenJDK 11 |
Web Server (Servlet Container)
The Apache Tomcat is the only supported web server (Servlet Container) that can host the FootPrints application server. For performance considerations, we recommend using a dedicated Tomcat instance.
The following Apache Tomcat versions are supported:
FootPrints release | Web server version |
---|---|
FootPrints 2021 Release 02 and later | Apache Tomcat Version 8.5.x (64-bit) or Apache Tomcat Version 9.x (64-bit) |
FootPrints 2018 Release 03 and later | Apache Tomcat Version 8.5.x (64-bit) |
FootPrints 12.1.x and 2018 Release 02 | Apache Tomcat Version 7.0.x (64-bit) |
Client browsers
The following client browser versions are supported:
Mobile web browsers
The following browser versions are supported for the Mobile module:
Security requirements
The following types of security certificates are supported:
- DER encoded binary X.509 (.CER)
- Base-64 encoded X.509 (.CER)
Hardware requirements
The hardware recommendations were derived from performance tests in dedicated virtual environments. The values might be different for running FootPrints on physical servers and non-dedicated servers. The following hardware is required:
Servers
The minimum requirements for servers are as follows:
Clients
The desktop which is used to access the FootPrints system must have a minimum screen resolution of 1280 x 720.
Language support
FootPrints officially supports the following languages:
- English
- German
- French
- Latin American Spanish
- Brazilian Portuguese
FootPrints has five built-in language packs and the users can change their language preference at any time. Additionally, FootPrints provides a utility for customers or partners to create new language packs for other languages. The ability to create and upload these language packs is fully supported. However, the contents of these language packs have no official support. Any defects that might arise from the contents of these added language pack that don’t occur with the five official supported languages will be fixed at the discretion of BMC.