Scheduling auto-run reports

FootPrints can run any saved report automatically at regularly scheduled times. You can save the reports to a file on the server, email them to a list of addresses, or both.

Prerequisites

Make sure that the report that you want to schedule is configured and produces the correct data. You must select an existing report to configure this task. For more information, see Configuring-reports.

To schedule a report

1. Select the Administration tab and then click Task Scheduler in the System Management section. 
   The Task Scheduler page is displayed.
2. Click New task and select Auto-Run Report.
   The Schedule Report page is displayed.
3. In the Properties section, perform these steps:
   
   1. In the Report Group field, select the report group, such as Ticket Management.
   2. In the Report Type field, select the report type, such as Activity.
      The available options vary depending on the group you selected.
   3. In the Report Name field, select the report name.
      The available options vary depending on the type you selected.
   4. In the Send report in this format field, select PDF or Excel, as required.
      PDF is the default format.
4. In the navigation pane, click Recipients.
   In the Recipients section, make sure that at least one of the following fields is selected.
   1. (Optional) In the Address Book field, select the address book that contains the users you want to notify.
   2. (Optional) In the Address Book Contacts field, select the Address Book Contacts.
      The available options vary depending on the Address Book you selected.
   3. (Optional) In the Users field, select the required Users.
   4. (Optional) In the Email Addresses field, enter one or more email addresses, as required. To specify multiple email addresses, separate the email addresses by a comma (,).
   5. (Optional) In the Save report to folder on server field, select the location to save the report.
5. In the navigation pane, click Schedule Task.
   1. In the Schedule Task section, perform these steps:
      1. In the Task Name filed, enter the name of the task.
         Auto-Run Report is the default name of the task. 
      2. (Optional) In the Notes field, type any useful information about this report.
   2. In the Schedule time to load information section, perform these steps:
      1. Select Immediately to schedule the report to run immediately.
      2. Select Load at the following time to schedule the report to run at a particular time.
         In the Time field, select the required date and time. 

   3. In the Repeat Task list, select one of the following tasks:

      Task	Description
      No recurrence	If you do not want to repeat the task
      Daily	Repeat the task on the selected days of the week. Select the days of the week and select the time, as required.
      Weekly	Repeat the task every week on a selected day. Select the particular day of the week and select the time, as required.
      Monthly	Repeat the task every month on a selected day. Select the particular day of the month and select the time, as required.

   4. (Optional) Select the Do not email empty report check box.

      Warning

      Note

      The Do not email empty report check box is applicable to only those reports that depend on selecting a value from the Saved Search menu. The Saved Search menu is available in the Configurations section of the Report Settings window.

6. Click Schedule Task on the top-left corner of the Schedule Report page.

To review scheduled task results, return to the Task Scheduler page and click a link in the task row to view the details.